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FAQs

What is YSM?

YSM Is a luxury mens streetwear store based in Sheffield which offers supreme designer brands such as Off-white, Acne Studios, Palm Angels, Rick Owens, Marcelo Burlon and many more. We are available both online and in-store, whereat both platforms offer stock that is hand picked by ourselves for the consumer. To find out more about YSM, please visit our ‘About Us’ page. 

 

Where are you located?

Our address is 96 Devonshire Street, Sheffield, United Kingdom- S3 7SF
 

How do I contact you?

You can contact us via telephone by dialling 0114 272719 or on one of our many social media channels. Or, you can go to our “Contact us” page that will allow you to send an email with your enquiry.
 

Do you have any social media accounts? 

Currently, We have two main social media platforms: 
Instagram- @ysm_uk
Facebook- YSM
Twitter- @ysm_uk
 

How do i receive email updates?

In order to receive weekly email updates from our store,  You can place your email into our ‘Subscribe Now’ Popup on the home page. This will also enable you to gain 10% off your first order. 
 

When can I expect my delivery?

All of our deliveries are first class and should be expected within 1-2 days dependent on possible unforeseen circumstances. 
  

Do you have any free shipping promotions?

Presently, we are offering free UK delivery on all orders over £100.
  

How do I track my order?

When your order has been processed, we will provide you with the tracking number, which will allow you to view the process of your parcels delivery.
 

When will you be getting new stock?

We receive new stock throughout the year from numerous different brands, therefore we constantly have new products available in-store and online. Furthermore, during the end of each season, we expect to gain new collections due to campaign release schedules.
 

What is your returns policy?

Online, we are able to issue returns within a 14 day basis as long as the item is in its original condition when purchased. Inside your parcel, there will be a small piece of paper featuring the return form and our address. However, In-store, we can only offer an exchange/ store credit with a valid receipt due to a difference of circumstance (i.e. the ability to try one).
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